Last Updated: 08/09/2024
At Yora Ethnic, you are at the heart of everything we do. We understand that your privacy is important, and we are committed to protecting your personal information and being transparent about how we use it. Your trust is something we deeply value, and we want to ensure that your experience with us is both safe and enjoyable.
This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or make a purchase from [www.yoraethnic.com] (the "Site") or engage with our services (the "Services"). By continuing to use our Site, you accept and agree to this Privacy Policy. If you ever have any questions or concerns, please feel free to reach out to us — we're here to help.
We may occasionally update this policy, so we encourage you to review it regularly. When we make changes, we'll post them here and update the "Last Updated" date.
What Information Do We Collect?
We collect personal information to serve you better, from helping you find the perfect saree to making sure your order reaches you without a hitch. Here’s a breakdown of the information we collect:
- Your name, email address, shipping and billing addresses, and phone number.
- Account details such as your phone number or username and password if you create an account with us.
- Your shopping preferences, items in your cart, and purchase history.
- Details you provide when reaching out to our customer service team.
Information We Collect Automatically:
We collect certain information automatically when you browse our Site, such as your IP address, device type, browser type, and pages visited.
We use cookies and similar tracking technologies to improve your experience and personalize what you see. For example, cookies help us remember your preferences so that you don’t have to re-enter your password every time you log in. You can control your cookie preferences through your browser settings.
How Do We Use Your Information?
At Yora Ethnic, we use your information with care and purpose — to make your shopping experience with us as smooth as possible and to help us get better at what we do. Here’s how we use it:
- Processing Your Orders: We use your information to process and deliver your orders, keep you updated on their status, and handle returns or exchanges.
- Customer Care: Your information helps us provide the best customer service.
- Personalization: We use your shopping history and preferences to suggest products you may love.
- Marketing and Promotions: If you’ve opted in, we’ll send you updates on sales, new arrivals, and special offers.
- Site Improvement: We analyze how visitors use our Site to improve its design and functionality.
How Do We Share Your Information?
Rest assured, your personal information is safe with us. We don’t sell or rent your data to third parties for marketing purposes. However, to serve you better, we may need to share your information in the following ways:
- With Our Service Providers: Trusted partners like payment processors, shipping providers, and marketing partners who help us run our business smoothly.
- With Legal Authorities: In rare cases, we may need to disclose your information to comply with legal obligations.
- With Business Partners: We ensure they treat your data with respect and care.
Your Choices & Rights
We believe in giving you control over your personal information. Depending on where you live, you may have rights to:
- Access Your Information
- Correct Your Information
- Delete Your Information
- Opt-Out of Marketing
- Manage Cookies
Children’s Privacy
Our services are intended for adults, and we do not knowingly collect personal information from children under 13.
Keeping Your Information Secure
We take your privacy seriously and use industry-standard measures to keep your personal information secure.
International Data Transfers
If you’re visiting us from outside India, please note that your data may be transferred and processed in other countries.
Links to Third-Party Websites
Our Site may contain links to third-party websites. Please review their privacy policies before providing any personal information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Contact Us
If you have any questions about how we handle your personal information or wish to exercise your rights, please reach out to us at:
- Email: support@yoraethnic.com
- Phone: +91 7011793176
- Address: 4/125 Chiranjeev Vihar, Ghaziabad, P.O. 201002
Thank you for trusting us with your personal information.